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02 / REFERENCE ARCHITECTURES

Inspect the decisions behind the workflow.

Design references with explicit boundaries and failure paths. These are not TechUnity client engagements or measured results.

DESIGN REFERENCE / 01

Knowledge with an approval boundary

Retrieve within the caller’s permissions, produce a sourced proposal, and require approval before an external action.

  1. 01Identity + ACL
  2. 02Scoped retrieval
  3. 03Sourced proposal
  4. 04Approval gate

Trust boundary

The model proposes. The application checks access and validates tool parameters. Source permissions must survive indexing, retrieval and cache reuse.

Failure & recovery

Missing evidence or stale permissions → refuse or escalate. Approval binds to a specific proposal, parameters and expiry; changed input requires another review.

What to inspect at handoff

Deliverable example: data-flow map, permission matrix, test set for denied access and unsupported answers, and approval audit records.

View the acceptance template →

DESIGN REFERENCE / 02

Connect without losing control

Place a narrow, observable adapter between the workflow and the existing system of record.

  1. 01Validated request
  2. 02Idempotent adapter
  3. 03System of record
  4. 04Reconciliation

Trust boundary

The target system owns the authoritative state. Restrict credentials to required operations and define timeouts, concurrency limits and retryable errors.

Failure & recovery

Unknown write result → reconcile by operation ID before retry. A software rollback does not undo an external write; use a documented compensation or manual recovery path.

What to inspect at handoff

Deliverable example: API contract, idempotency test, retry policy, reconciliation procedure and credential revocation checklist.

View the acceptance template →

DESIGN REFERENCE / 03

Know when the workflow must stop

Treat evaluation, operational visibility and human intervention as explicit release conditions.

  1. 01Versioned test set
  2. 02Release gate
  3. 03Observe + alert
  4. 04Stop / recover

Trust boundary

Track model, prompt, tool and data versions. Define success, refusal and escalation separately, alongside latency and cost budgets.

Failure & recovery

Quality or cost threshold breached → disable affected actions and notify the owner. Resume only after reviewed evidence; rollback and compensation are separate procedures.

What to inspect at handoff

Deliverable example: evaluation report, alert routing, stop-switch drill, recovery runbook and signed acceptance record.

View the acceptance template →

PUBLIC CASE STUDY · MORGAN STANLEY

Meeting notes become a reviewed workflow.

Morgan Stanley’s June 26, 2024 announcement describes AI @ Morgan Stanley Debrief: with client consent, it generates meeting notes and action items, drafts an email for an advisor to edit and send at their discretion, and saves a note into Salesforce.

Engineering takeaway

A useful workflow needs an input permission boundary, a reviewable output and a clear system destination. This is our reading of the public description, not a claim about its internal architecture.

What the source does not establish

The announcement does not establish the detailed access-control design, recovery guarantees or transferable ROI for another business. These require separate evaluation.

Third-party public case; not a TechUnity client, partnership or delivery claim.

Read Morgan Stanley’s original announcement ↗